Northern Light Home Care and Hospice

Department: Hospice - South Portland

Position is located: Northern Light Home Care & Hospice So Portland

Work Type: PRN

Hours Per Week: 0.00

Work Schedule: No Hours Assigned

Summary:

The Homemaker is responsible for aiding with Instrumental Activities (IADL’s) of Daily Living (examples: shopping, preparing meals, housekeeping, laundry, etc) to a designated group of patients in their homes as directed. The incumbent is responsible for para-professional aspects of care and patient safety. The Homemaker collaborates with the department leadership, family, and members of the interdisciplinary group. Performance reflects the mission and values of Home Care & Hospice.

Responsibilities:

• Provides companionship, assistance with Instrumental Activities of Daily Living for patients as assigned and under the direction of Home Care & Hospice staff.

• Recognizes symptoms and changes in the patient’s condition and provides feedback to the interdisciplinary team to assist in the evaluation of care.

• Reports concerns about patients or family to the member of the interdisciplinary team who is coordinating homemaker services.

• Provides service and produces work at or above expected levels of quality and consistent with agency defined qualitative standards.

• Documents accurately, completely and in a timely manner.

• Performs duties as assigned on the Homemaker Care Plan.

• Participates in in-service and continuing education programs, staff meetings, and patient conferences as requested.

• Other Duties as Assigned.

Other Information:

• Age Minimum: 18 years old.

• Must be reliable, punctual, neat, and organized.

• Must be willing to perform tasks as requested, willing to learn job requirements, and able to follow directions.

• Must have a valid driver’s license with reliable transportation and agency required auto liability insurance.

• Must be able to drive within assigned region as directed.

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Human Capital, Supply Chain and Financial Software.

• Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it.

• Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.

• MS Teams

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.

• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

• Zoom

Education

• Required No Minimum Requirement

Working Conditions

• Need to drive to perform responsible duties.

• Lifting, moving and loading less than 20 pounds.

• Prolonged periods of standing.

• Prolonged periods of walking.

• Potential exposure to abusive and/or aggressive people.

• Potential exposure to diseases or infections.

• Potential exposure to hazardous materials.

• Potential exposure to noxious odors.

• Potential exposure to very hot or cold temperatures.

• Prolonged periods of kneeling.

• Alternate shift schedules (day, evening, nights, weekends).

Position HomemakerLocation Req ID null