Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

Job Description

The Health Information Management Specialist is responsible for processing and maintaining health information records in a manner consistent with the legal and regulatory requirements of the health care system. The Health Information Management Specialist ensures patients health information is correct, accurate and is accessible to clinical teams; providing superior customer service ensuring customers receive appropriate, timely, and accurate health information.

Key Outcomes:

Ensure accurate, complete and organized health records are delivered to providers in a timely manner. Responds to request for health information (both patients and medical personnel) and ensure information is released in accordance with regulatory requirements (e.g., HIPAA, Confidentiality) and Martin’s Point policies and procedures. Ensure incoming mail is prioritized, scanned and routed to assigned recipient in a timely manner. Turn around key thena inbox documents and forward on to appropriate recipient in a timely manner. Provides appropriate labeling to all incoming documents in our electronic health record and forwards to appropriate party in a timely manner. Ensure accurate and timely flow sheet entry of appropriate documents and lab values. Archive and purge records periodically to ensure health records are properly stored when not active. Provide assigned training to new staff to assist their orientation to health records management. Foster an atmosphere of continuous improvement in order to maximize efficiency and team effectiveness

Education/Experience:

• High School Diploma or GED required

• Associate Degree preferred

• Previous Experience in Health Care/Health Information Management preferred

  Skills/Knowledge/Competencies (Behaviors):

• Excellent written and oral communication skills

• Windows Based Computer Skills: data entry and work processing ability

• Resiliency and ability to handle difficult conversations with patients and internal customers.

• Working Knowledge of Medical Terminology

• Ability to multitask among phone and face to face encounters despite frequent interruptions.

• Ability to analyze and problem solve in a win-win manner

• Detailed oriented with excellent follow up skills

• Ability to follow through on issues to conclusions

• Strong working knowledge of the health information management / medical records function, including release of information, storage, filing and confidentiality.

• Strong working knowledge of the Health Insurance Portability and Accountability Act (HIPAA).

• Demonstrated ability to interact with all levels of staff and management.

• Ability to accomplish multiple priorities within specified timeframes.

• Ability to present a professional demeanor at all times.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

Martin’s Point Health Care is a progressive, not-for-profit organization providing care and coverage to the people of Maine and beyond. The organization operates six primary care health care centers in Maine and New Hampshire, accepting most major insurance plans. Martin’s Point also administers two health plans: Generations Advantage (Medicare Advantage plans available throughout Maine and New Hampshire), and the US Family Health Plan (TRICARE Prime® plan for active-duty and retired military families in northern New England, upstate New York, and western Pennsylvania). For more information, visit https://careers.martinspoint.org .