Role Purpose

This role is responsible for the development and performance of all sales activities in Philippines. In this role, one is expected to work with direct customers and local partners/resellers to achieve maximum profitability and growth per the company’s vision and values.

This role also involves the establishment of plans and strategies to expand the customer base in the assigned markets, as well as develop and maintain a healthy ecosystem of local partners/resellers.

Job Metrics

• Develop a business plan and sales strategy for the markets that ensure the attainment of company sales goals and profitability.

• Responsible for the performance and development of existing local partners/resellers, and recruiting new local partners/resellers when necessary.

• Responsible for maintaining good relationships with key accounts Telco, BFSI, Public Sectors, and Government as direct touch, ensuring high client satisfaction, regardless if accounts are direct or through a local partner/reseller.

• Conduct presentations and demonstrations to corporate clients as high touch and Direct touch approach

• Assist local partners/ resellers in preparing their proposals and presentations.

• Assist in the development and implementation of company marketing plans as needed.

• Provides timely feedback to senior management regarding the performance of the business.

• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.

• Provides accurate sales forecasts/pipeline reports monthly, quarterly, and annually.

• Maintains accurate records of all pricings, sales, and activity reports for direct and indirect opportunities (through local partners/resellers).

• Controls expenses to meet budget guidelines.

• Prepare and manage bid proposals for clients.

• Adheres to all company policies, procedures, and business ethics codes and ensures that they are communicated and implemented within the team.

• Act per the Information Security Policy and Information Management Policy, and Privacy Policy.

Skills & Experience (Person Specification)

• Bachelor’s Degree holder, preferably with postgraduate education.

• 7-12 years of experience in sales and/or presales management in B2B software/ technology-enabled sales.

• Solid experience with Customer Engagement Solutions selling is a must, including Customer Relationship Management Solutions, Workforce Management Solutions, Voice of the Customer Analytics, Financial Compliance solutions, etc.

• Strong understanding of Customer Engagement Management and Actionable Intelligence Technology and Trends.

• Proven account management experience with Enterprise SW selling into large and complex organizations in Philippines.

• Possess C-level contacts with Telco, BFSI, and Public Sector companies in Philippines.

• Strong understanding of customer and market dynamics and requirements.

• Proven leadership and ability to drive direct and indirect sales through local partners/resellers.

• Experience working with Cloud communication products Genesys, Aspect, Nice, Avaya, Amazonconnect, Twillio, etc will be an added advantage.

• Willingness to travel and work in a global team of professionals.

• Good command of spoken and written English.

• Good organization, planning, problem-analysis, and problem-solving skills

• Able to work well in a team, as well as Independently

As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.