Job Overview: We are seeking a highly motivated and experienced General Manager to oversee the operations of our full service hotel. As the General Manager, you will be responsible for managing daily hotel operations at a high level to ensure outstanding guest service and ensure a great working environment for our staff. This is a leadership role that requires strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer service. Duties:

• Manage and lead a team of employees, providing guidance and support to ensure efficient operations
• Coordinate and execute hotel, front desk, housekeeping, maintenance, banquet, and catering departments to meet customer expectations
• Conduct monthly department head meetings to ensure good communications and motivation
• Oversee all aspects of food & beverage service management, including menu planning, food handling, and food production
• Maintain high standards of cleanliness and sanitation throughout the establishment
• Monitor inventory levels and order supplies as needed
• Develop and implement strategies to increase revenue and profitability
• Conduct interviews and hire qualified staff members
• Train employees on company policies, procedures, and safety protocols and assist with employee tasks as needed.
• Handle customer inquiries, complaints, and concerns in a professional manner
• Ensure compliance with all health and safety regulations

Skills:

• Strong team management and leadership skills with the ability to motivate and inspire employees
• Understanding of P&L, revenue management, etc. to ensure all departments are profitable and make adjustments as required.
• Experience in hotel, banquet, catering, bartending, or restaurant management
• Excellent interviewing skills to identify top talent for the team
• Exceptional organizational skills with the ability to multitask in a fast paced environment
• Strong problem-solving abilities to address operational challenges promptly
• Excellent communication skills to interact with customers, staff members, and vendors
• Work well in high pressure stressful situation

At least 3 years previous experience as GM or AGM in the Hotel or Hospitality industry required. We offer very competitive pay based with bonus opportunities. If you are a dedicated professional with a passion for hospitality and have the skills required for this position, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience. To Apply: Email your resume and cover letter to nick@hojolima.com, call 419-236-9010, or apply in person at 1920 Roschman Ave., Lima, OH 45804