[We are currently seeking an experienced DV practitioner to [support the day-to-day administrative / management function of the community services team including assigning referrals, ensuring timely, high-quality services, acting as the daily single point of contact for operations, and coordinating survivor support groups, presentations, and training. The successful candidate will also support the Intervention Support Services Manager to orient, train, and develop community services staff and others. [The Coordinator will spend up to 25% or 10 hours/week engaged in these responsibilities, with the remainder of their schedule spent in direct service work. [Primary duties for direct service work include:]{arial="" narrow",sans-serif"=""}]{arial="" narrow",sans-serif"=""}]{arial="" narrow",sans-serif"=""}]{arial="" narrow",sans-serif"=""}

1. Provide technical assistance, education, training, and case consultation to staff of partner agencies.
2. Provide in-person services to partnering agency clients with D.V. issues. Provide full case management services to clients as needed.
3. Facilitate support groups for DV survivors.
4. Maintain program record information for tracking, evaluation, and reporting purposes.
5. Attend meetings, build/maintain effective relationships with partnering agency.

[Primary duties for administrative / management work include (<25% of time):]{arial="" narrow",sans-serif"=""}

Review referrals and coordinate the teams response and service delivery to crisis line callers who need the assistance of a Liaison.

Coordinate support groups including acting as point of contact for crisis line team, schedule groups, monitor quality of service provision, facilitate support group-related meetings, provide support for client or group leader issues, and schedule and support program volunteers.

Coordinate the provision of training and technical assistance including acting as point of contact for training requests, schedule training, send pre and post information, monitor quality of service provision, provide support for staff performing the training.

Act as the point of contact for community services team, provide support for client or staff issues.

Support the integration of policies, procedures and service delivery standards that ensure streamlined, high-quality services and a positive experience for all clients.

Assist in training staff in

STAND!s approach and processes: policies, protocols, documentation standards, data input, culturally responsive approaches, compliance, etc.

Assist in training staff in core skills: peer counseling, safety planning, case management, facilitating groups, making referrals, client notes etc. Provide ongoing coaching and support as needed.

Assist in onboarding new staff to the team and provide ongoing support.

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Orient, train, and supervise volunteers supporting the program.

Support manager in program development and evaluation efforts:

monitor and evaluate service provision, research and promote changes that improve services, and help the team meet their goals.

[Support manager to integrate program changes / [improvemen ]{arial="" narrow",sans-serif"=""}]{arial="" narrow",sans-serif"=""}