Executive presence with an ability to build relationships, influence, communicate and solve complex challenges with executive and operational teams. Proven ability to quickly change direction and adapt in a dynamic environment. Deep understanding of health care operations in an academic medical center setting.Ability to develop and communicate a vision for assigned scope of work along with strategies to implement that vision. Regularly conducts research and evaluation of current trends and industry practices to inform strategy.Business-driven, people-focused, with exceptional influencing skills; excellent organizational, multi-tasking, presentation, and time-management skills; strong verbal and written communication skills with ability to transcend business and technical audiences. Data driven in decision making and continuous improvement of services. Strong analytic and problem-solving skills.Ability to work independently at an executive level, bring clarity to complex and ambiguous problems, and identify strategic plans with tactics for execution. Work style of collaboration balanced with the need to execute and complete priority work. Proven track record of delivering integrated solutions in complex environments with multiple stakeholders. Takes accountability for individual and group responsibilities.Experience building and leading teams in a fast-paced environment partnering with senior business leaders. Proven ability to lead teams; develop, mentor and coach staff; build effective relationships, and drive change.Manages projects, plans, and budgets to ensure alignment with the organization's strategic direction in ways that foster a high performing work environment and mitigate risks. Deep understanding of change management and the human side of change.Sound business and financial acumen with demonstrated ability to manage a budget. Negotiates and manages contracts with key service providers and ensures service levels are met.Staff development necessary to create a high-performing, customer-centric organization. Capable of recruiting top talent. Customer service oriented. Is able to develop a culture of service, continuous improvement, and collaboration.Other related duties as assigned.