Are you a strategic leader with a passion for driving sales and operational excellence? Our client is looking for a Director of Sales and Operations to join their team. In this role, you'll have the opportunity to shape strategy, inspire teams, and make a significant impact on the company's success.

Key Accountabilities:

• Cultivate the sales and profitability of the stores within the region of accountability
• Ensure solid execution and audit at the store level of all corporate programs, processes, and initiatives that pertain to customer service, front office, overall store work processes, staff productivity, expense controls, financial services, asset management, and ancillary businesses
• Coordinate and monitor store-specific implementation plans that pertain to customer service, front office, overall store work processes, staff productivity, expense controls, financial services, asset management, and ancillary businesses
• Develop store staff capability related to customer service, front office, overall work processes, staff productivity, expense controls, financial services, asset management, and ancillary businesses within a region of stores
• Collaborate and communicate with support teams throughout corporate and logistics to achieve corporate goals
• Plan and develop business relationships with key stakeholders and political leaders within Rural Alaska
• Develop expert, in-depth knowledge related to store-specific operations, competitors, and markets within the region of stores
• Ensure that all plans and region-wide execution are customer driven
• As an employee, accountable to:
• Work effectively and with a total commitment to tasks assigned by the manager
• Know your customers and be focused on their needs
• Have conviction and passion for doing great work
• Give your manager best advice
• Identify opportunities for continuous improvement
• Stay within policy
• Work with and support peers according to the vision set by your manager
• As a Manager, accountable for
• 12-14 stores, depending on the region of accountability
• Subordinates outputs and working behaviors
• Building a team of increasingly capable subordinates
• As a Manager once Removed (MoR), accountable for:
• Talent pool development (succession planning and mentoring)
• Ensuring cross-functional teamwork within your area
• Hearing appeals by SORs

Desired skills and experience:

• Bachelors Degree or equivalent combination of education and a minimum of 3 years experience preferred but not required
• Intermediate knowledge and ability using MS Office 2007 and above
• Intermediate computer abilities
• Previous retail management experience is a must
• Self-motivated to work quickly and efficiently to complete the entire task within time limits
• Ability to correctly manage time to meet deadlines and targets
• Ability to quickly adapt to new operating environments, situations, and cultures
• Ability to relate and align all duties, customer interactions, and other activities to an underlying business purpose
• Excellent customer service skills and ability to communicate clearly and effectively
• Knowledge of rural Alaska is a plus

Working conditions

• Work in office and warehouse environment
• Ability to lift 40+lbs
• Work extended hours several days a week, including occasional work on weekends
• Fast-paced office environment
• Ability to sit or stand in one place for long periods
• Multiple phone calls and meetings on a daily/weekly basis
• Work in an open-area office environment
• Travel throughout rural Alaska up to 50% of the year, sometimes in extreme weather condition

Location: Anchorage, AK Reports to: Vice President of Operations and General Manager

Job Type: Full-time

Pay: From $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Travel requirement:

• Travel